Privacy Policy

At JACQUELINE OURIQUES LLC, accessible from our online storefront, protecting your privacy and ensuring the security of your personal information is one of our top priorities. This Privacy Policy details how we collect, use, store, and safeguard your information when you visit our site, purchase our men’s apparel—including coats, jackets, trousers, and t-shirts—or otherwise interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

To process your orders and provide a personalized shopping experience, we collect several types of information:

  • Personal Identifiable Information (PII):

    • Contact Details: Full name, email address, phone number.

    • Shipping & Billing Address: Physical delivery address, billing address.

    • Account Credentials: Username and password (if you register an account with us).

  • Payment Data:

    • Payment card details, billing address, and transaction records. Note: Financial data is securely processed directly by our PCI-DSS compliant third-party payment gateways; we do not store full payment card details on our servers.

  • Order & Shopping Activity:

    • Items viewed, saved to cart, purchase history, order status, and customer service communication records.

  • Device & Usage Data:

    • IP address, browser type and version, operating system, device details, time zone settings, referring/exit pages, and browsing behavior on our store.

How We Use Your Information

We utilize your personal information for specific business operations and customer support functions, including:

  • Order Fulfillment: Processing transactions, shipping orders, sending order confirmations, and providing tracking updates.

  • Customer Support: Assisting with sizing queries, product feedback, exchanges, returns, and order modifications.

  • Site Improvement & Analytics: Monitoring website usage trends, user navigation, and purchasing patterns to enhance user experience and optimize our product catalog.

  • Marketing Communications: Sending newsletter updates, promotional offers, and new arrivals (only if you have opted in; you can unsubscribe at any time).

  • Fraud Prevention & Compliance: Verifying transactions, detecting malicious activity, protecting against unauthorized access, and complying with legal obligations.

Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to improve navigation, save shopping cart items, and analyze website traffic.

  • Essential Cookies: Necessary for core website functions, such as security, shopping cart management, and checkout.

  • Analytics Cookies: Help us understand visitor behavior and site performance using tools like Google Analytics.

  • Marketing & Advertising Cookies: Allow us to show relevant promotions or measure the effectiveness of our advertising campaigns.

You can manage or disable cookies through your browser settings; however, disabling certain cookies may impact the performance and functionality of our online store.

Third-Party Information Sharing

We do not sell, rent, or trade your personal information to third parties for commercial gain. We share data only with trusted third-party service providers who assist us in operating our storefront:

  • E-Commerce & Hosting Platforms: Shopify (for platform infrastructure and store administration).

  • Payment Processors: Secure payment gateways (e.g., credit card processors, digital wallets).

  • Fulfillment & Logistics Providers: Shipping carriers, postal services, and logistics partners to deliver your packages.

  • Analytics & Marketing Partners: Digital tools that help us analyze traffic and deliver requested marketing updates.

All third-party service providers are contractually obligated to protect your information and use it exclusively to perform services on our behalf.

Data Retention and Security

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete orders, resolve disputes, and maintain legal compliance.

  • Security Measures: We implement administrative, technical, and physical security protocols—including SSL encryption and secure server environments—to protect your personal information against unauthorized access, loss, or misuse.

Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Correction: Request updates or corrections to incomplete or inaccurate data.

  • Right to Deletion: Request the deletion of your personal data, subject to legal and contractual exceptions.

  • Opt-Out Right: Unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in our emails.

To exercise any of these rights, please contact us at shop@conceiveconceive.com.

Contact Information

If you have any questions, concerns, or inquiries regarding this Privacy Policy or our data processing practices, please reach out to us:

  • Company Name: JACQUELINE OURIQUES LLC

  • Store Representative: JACQUELINE OURIQUES

  • Email: shop@conceiveconceive.com

  • Physical Address: 300 N Beaudry Ave, Los Angeles, CA 90012, United States